Why Houston energy companies should focus on customer satisfaction over tech

Why Houston energy companies should focus on customer satisfaction over tech

April 27, 2018

The Unequal Effects of Partisanship on Brands

The Unequal Effects of Partisanship on Brands

March 26, 2018

Oil and gas customer satisfaction leads to increased sales

Oil and gas customer satisfaction leads to increased sales

March 16, 2018

What would happen if Houston-based companies got Yahoo-ed?

What would happen if Houston-based companies got Yahoo-ed?

December 23, 2016

Seven Ways to Maximize Your Company’s Customer Satisfaction ROI

Seven Ways to Maximize Your Company’s Customer Satisfaction ROI

November 16, 2016

How global companies can market to local customers

How global companies can market to local customers

October 20, 2016

Do Oilfield-Services Companies Strategically Manage Customers and Employees? Halliburton, National Oilwell Varco, and Schlumberger

Do Oilfield-Services Companies Strategically Manage Customers and Employees? Halliburton, National Oilwell Varco, and Schlumberger

March 1, 2016

Employee Layoffs in Oilfield Services Companies: Panacea or Poison?

Employee Layoffs in Oilfield Services Companies: Panacea or Poison?

August 19, 2015

Commentary: Finding agreement between “frenemies” — oil field services and integrated oil companies

Commentary: Finding agreement between “frenemies” — oil field services and integrated oil companies

July 30, 2015

NEW STUDY: Successful companies don’t forget the customers after mergers

NEW STUDY: Successful companies don’t forget the customers after mergers

January 30, 2014